No. ProbleemZorg supports symptom collection and SOEP draft preparation. Final medical decisions remain with the clinician.
Your migrant patients don't speak Dutch. Your intake form doesn't speak theirs.
Before the visit, the patient marks their symptoms on an interactive body map, in their own language. When they walk in, the doctor enters a 6-character code, and a structured Dutch SOEP draft, with medications, is already waiting.
The full cycle
One closed loop. Starts and ends with the patient.
Every session begins with a secure link and ends with automatic deletion. In between is a complete, clinician-controlled consultation workflow.
See in detail how ProbleemZorg worksOne click. The system generates a secure link and a 6-character session code. The patient gets an SMS with the link, days or hours before the visit, whenever reception sends it. Reception never picks a language.
✓ Sessie aangemaakt · SMS wordt verzonden naar de patiënt.
On their own phone, at home. First the patient picks the language they are most comfortable in, then taps the affected regions and describes each complaint (type, intensity, course). Structured intake, not just free text. No app, no account, no Dutch required.
Language
Dotknij obszaru na mapie, aby dodać dolegliwość
Nie mam gorączki ani rany na stopie. Miałem podobny napad dwa lata temu. Przez ból prawie nie spałem i jestem zmęczony. Na stałe przyjmuję apixaban z powodu migotania przedsionków.
Try it: click Nederlands / English / Polski above. The same example switches language, exactly like the patient's own screen. Patients can choose Nederlands, English or Polski. In the real form, each patient enters their own answers directly in the language they chose.
The system translates the patient's input and drafts the S (subjective) section in Dutch. O, E and P remain the clinician's own work. A 6-character session code is generated for the doctor.
Preview in a language
✓
Formularz wysłany
Twój kod: x7k3mq
Six characters. The Dutch S opens instantly and remains read-only. The doctor reviews S, adds O, E and P, copies the relevant sections into the EHR, and then reviews and approves the patient summary before it is sent.
Preview in a language
The doctor writes O, E and P in Dutch. Only E and P, the parts that matter to the patient, are translated into the language the patient chose and sent as a secure link, so they leave knowing exactly what to do, in words they understand.
Preview in a language
Jednorazowo 1 mg (2 tabletki po 0,5 mg), następnie 0,5 mg 2 razy dziennie. Zakończyć po ustąpieniu bólu, najpóźniej po 5 dniach. Łącznie maks. 6 mg na kurację.
Kontynuować dotychczasowy apixaban 5 mg 2 razy dziennie bez zmian.
Nie stosować Ibuprofenu, naproksenu ani innych NSAID bez konsultacji z lekarzem.
This is exactly what the patient receives, in the language they chose earlier. In this example, that's Polski.
First the clinician copies the SOEP into their own EHR. When the session is closed, the active health data for that session are removed from ProbleemZorg. Clinical visit content is not stored in PostgreSQL or kept as a permanent patient history. If the doctor does not close the session, it expires automatically and the same cleanup applies. An already approved patient summary follows its separate 24-hour access period.
Who does what
The patient describes. The AI translates. The doctor decides.
Clear responsibilities, so the AI's advantage is obvious, and every clinical decision stays with the clinician.
Marks symptoms on the body map, in the language they chose. No app, no account and no Dutch required. The patient describes symptoms and never diagnoses.
Bridges the language gap. Translates the patient's words, writes the Dutch S, and extracts a structured medication list, in seconds, adding nothing that wasn't said. No diagnosis, no plan, no stored health data.
The advantage is less time spent translating and retyping.Reviews the read-only S, adds O, E and P, copies the relevant sections into the EHR, and reviews and approves the patient summary. Every clinical decision stays with the doctor.
The SOEP note is always written in Dutch (your EHR's language), whatever language the patient used. Only the interface and the patient summary follow the chosen language.
Why clinics choose it
Built around how clinics actually work.
Copy each SOEP field directly into HiX, Medicom, or Promedico. No API, no vendor contract, no IT approval. Works from day one.
Plain text only, with no formatting or special characters. Paste it anywhere.
The doctor only sees data when the patient physically shows the code. No background sync, no passive access. Access follows the patient.
During early access in Q4 2026, patients can complete the intake in Dutch, English or Polish. The SOEP output for the doctor remains in Dutch. Additional patient languages will follow as the product expands.
AI prepares the S draft, which remains read-only for the doctor. The doctor adds O, E and P and approves the patient summary before it is sent. No automated clinical decisions.
Patients point to where it hurts on an interactive body map and describe each complaint, including its type, intensity and course. Structured data per region, mapped 1:1 to the clinical record, and never just an unstructured wall of text.
Each medication has its own action, such as start, continue unchanged or avoid, together with its strength and instructions, translated safely into the patient's language.
Security by architecture
Designed to minimise risk exposure for your clinic.
Every integration point is a potential vulnerability. ProbleemZorg has none. No connection to your clinic network, no EHR link, no persistent patient data to protect.
- No EHR / HiX / Medicom integration
- No access to clinic LAN or Active Directory
- No persistent storage of patient health data
- Temporary Redis-only session storage with automatic TTL cleanup
- One-time rotating patient access tokens
- Strict tenant isolation between clinics
- Designed to reduce blast radius in case of compromise
Patient health data is intentionally short-lived and is not archived in relational databases.
The clinician stays in control
AI prepares. The doctor decides.
ProbleemZorg structures intake information and prepares a draft for review. Every clinical decision, including diagnosis, treatment and follow-up, remains exclusively with the clinician. The system is an administrative workflow tool, not a medical device.
FAQ
Common questions from clinics.
No. The system is built around temporary health data with automatic TTL expiration. No relational database stores patient health information.
No. Patients access sessions through secure temporary links. No registration, no app installation.
No. AI-generated content is a draft for clinician review only. The patient summary is sent only after explicit clinician approval.
Yes. Strict tenant isolation ensures each clinic operates in a fully separated context.
During early access in Q4 2026, patients can complete the intake in Dutch, English or Polish. Additional patient languages are planned based on feedback from early-access clinics.
No. ProbleemZorg runs entirely outside your clinic network. There is no installation, no integration, and no network configuration required.
Early access
Apply for an early-access clinic spot.
We are onboarding selected clinics for early access in Q4 2026. Access is free during the initial testing phase, and your feedback helps shape the product.
- Free during early access
- Direct line to the development team
- Your workflow shapes the roadmap