No. ProbleemZorg supports symptom collection and SOEP draft preparation. Final medical decisions remain with the clinician.
Pilot programme · Q3 2026
Your migrant patients don't speak Dutch. Your intake form doesn't speak theirs.
Before the visit, the patient fills in a secure form in Polish. When they walk in, the doctor enters a 6-character code — and a structured Dutch SOEP draft is already waiting.
Joined by 0 clinics in early access
SOEP concept · Ter beoordeling
Patiëntsessie
Klachten ingediend
AI-ondersteund SOEP-concept
Bewerken & goedkeuren
SPatiënt meldt ernstige hoofdpijn gedurende drie dagen, voornamelijk 's ochtends. Vermoeidheid en koorts aanwezig.
OGeen objectieve gegevens — aanvullend onderzoek vereist.
EMogelijk spanningshoofdpijn. Differentiaaldiagnose vereist beoordeling.
PTer beoordeling en aanpassing door behandelend arts.
The full cycle
One closed loop. Starts and ends with the patient.
Every session begins with a secure link and ends with automatic deletion. In between — a complete, clinician-controlled consultation workflow.
Reception creates a session and sends an SMS
One click. The system generates a secure link and a 6-character session code. The patient receives an SMS in Polish.
PZ
ProbleemZorgHuisartsenpraktijk de Linde
08:14
Dzień dobry. Przed jutrzejszą wizytą prosimy opisać objawy przez bezpieczny link poniżej.
Goedemorgen. Beschrijf vóór uw afspraak uw klachten via de beveiligde link hieronder.
🔒 secure.probleemzorg.io/i/tok_8Kx… · Ważny 24h / Geldig 24u
Patient describes symptoms in Polish
On their own phone, at home, before the appointment. Free text. No app, no account, no Dutch required.
PL
„Mam silny ból głowy od trzech dni, szczególnie rano. Czuję się bardzo zmęczona i mam gorączkę."
NL
Ernstige hoofdpijn gedurende drie dagen, voornamelijk 's ochtends. Vermoeidheid en koorts aanwezig.
AI structures and translates into a Dutch SOEP draft
The system translates the Polish input and structures it into S, O, E and P — ready for clinical review. The patient receives a 6-character session code.
Sessiecode voor de dokter
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Doctor enters code, reviews, copies, and approves
Six characters. The Dutch SOEP draft opens instantly. The doctor edits any field, copies each section directly into their EHR, then approves.
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SPatiënt rapporteert ernstige hoofdpijn gedurende drie dagen, voornamelijk 's ochtends. Vermoeidheid en koorts aanwezig. Verminderde eetlust sinds gisteren.
OGeen objectieve gegevens beschikbaar — aanvullend lichamelijk onderzoek door arts vereist.
EMogelijk spanningshoofdpijn of virale infectie. Differentiaaldiagnose vereist beoordeling door arts.
PRust, voldoende vochtinname, paracetamol indien nodig. Controleafspraak bij geen verbetering na 3 dagen.
Patient receives translated instructions in Polish
E and P are translated into Polish and sent as a secure link. The patient leaves knowing exactly what to do — in their own language.
EPrawdopodobny ból głowy napięciowy. Lekarz zalecił dalszą obserwację.
EWaarschijnlijk spanningshoofdpijn. Arts heeft verdere observatie aanbevolen.
POdpoczynek, nawodnienie, paracetamol w razie potrzeby.
PRust, voldoende vocht, paracetamol indien nodig.
Session expires. All health data deleted.
The session closes automatically. All patient health data is deleted from memory. No record remains. The loop is complete.
Session data deleted · No permanent record · Loop closed
Why clinics choose it
Built around how clinics actually work.
No integration needed
Copy each SOEP field directly into HiX, Medicom, or Promedico. No API, no vendor contract, no IT approval. Works from day one.
Plain text only — no formatting, no special characters. Paste anywhere.
Patient-controlled access
The doctor only sees data when the patient physically shows the code. No background sync, no passive access. Access follows the patient.
Multilingual by design
Polish patients for the pilot. The system is built to support any language — intake in the patient's language, output in Dutch.
Clinician stays in control
AI prepares a draft. The doctor edits every field and approves the final note. No automated clinical decisions. Ever.
Security by architecture
Designed to minimise risk exposure for your clinic.
Every integration point is a potential vulnerability. ProbleemZorg has none. No connection to your clinic network, no EHR link, no persistent patient data to protect.
security.config
- No EHR / HiX / Medicom integration
- No access to clinic LAN or Active Directory
- No persistent storage of patient health data
- Temporary Redis-only session storage with automatic TTL cleanup
- One-time rotating patient access tokens
- Strict tenant isolation between clinics
- Designed to reduce blast radius in case of compromise
Patient health data is intentionally short-lived and is not archived in relational databases.
The clinician stays in control
AI prepares. The doctor decides.
ProbleemZorg structures intake information and prepares a draft for review. Every clinical decision — diagnosis, treatment, follow-up — remains exclusively with the clinician. The system is an administrative workflow tool, not a medical device.
FAQ
Common questions from clinics.
No. The system is built around temporary health data with automatic TTL expiration. No relational database stores patient health information.
No. Patients access sessions through secure temporary links. No registration, no app installation.
No. AI-generated content is a draft for clinician review only. The patient summary is sent only after explicit clinician approval.
Yes. Strict tenant isolation ensures each clinic operates in a fully separated context.
The Q3 2026 pilot focuses on Polish-speaking patients in Dutch-language clinics. Additional languages are planned based on pilot feedback.
No. ProbleemZorg runs entirely outside your clinic network. There is no installation, no integration, and no network configuration required.
Pilot programme
Apply for a pilot clinic spot.
We are onboarding 10 pilot clinics in Q3 2026. No cost during the pilot. You help shape the product.
- Free during pilot period
- Direct line to the development team
- Your workflow shapes the roadmap